Play responsibly,
enjoy safely on hi97
At hi97, we believe entertainment is truly enjoyable only when it is experienced in a controlled and mindful way — your safety is our top priority.
Responsible Gambling: What It Is and Why It Matters
At hi97, we value every one of our players and want you to always play in a healthy and controlled environment. Online casino and sports betting can be a great source of entertainment — but only when enjoyed in balance with other responsibilities in life.
Responsible gambling means treating playing as entertainment only — not as a source of income or a solution to financial problems. We want you to stay aware, set limits, and seek help when needed. hi97 will always be by your side.
hi97 is only for individuals aged 21 and above. Minors are completely prohibited from creating or using an account. Do not share your account information with anyone else.
Gambling is a risky activity and can cause financial loss. We always advise you — only spend the amount of money you can afford to lose. Placing larger bets in an attempt to recover lost money is never the right approach.
Your protection tools at hi97
We provide multiple effective protection tools to help you stay in control of your play.
Set a Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, hi97 ensures that no further deposits beyond that amount are possible. This is the most effective way to maintain financial discipline.
Time-Out Feature
If you feel you need a break, you can temporarily suspend your account yourself. You can take a time-out from 1 day up to 6 weeks. During this period, you will not be able to play or make deposits.
Self-Exclusion
If you feel that gambling is having a negative impact on your life, activate long-term self-exclusion yourself. Once activated, hi97 will completely block access to your account and stop sending you promotional emails.
Set a Loss Limit
Set a maximum daily, weekly, or monthly loss amount. Once this limit is reached, hi97 will automatically stop your play so that no further financial loss occurs.
Age Verification & Identity Confirmation
Age and identity verification is mandatory when registering at hi97. We ensure that no minor gets the opportunity to play on our platform. This is an important step in creating a safe environment.
Round-the-Clock Assistance
For any help regarding responsible gambling, hi97's support team is by your side seven days a week, twenty-four hours a day. Contact us via live chat and email in both Bengali and English.
Recognise the Signs of Problem Gambling
When gambling crosses the line of entertainment and becomes a problem, some clear signs appear. Stay aware of these signs to protect yourself or someone you know:
Warning Signs
- Repeatedly placing larger bets to try to recover lost money
- Neglecting time with family, friends, or at work because of gambling
- Gambling by borrowing money or breaking into savings
- Feeling restless or anxious when not gambling
- Lying to family about the amount of money or time spent gambling
- Wanting to stop playing but being unable to
- Turning to gambling to cope with stress or sadness
Keep in mind: If even one of the above signs applies to you, do not delay — contact hi97's support team or use the self-exclusion tool.
Simple Steps to Set Limits
Managing the protection settings on your hi97 account is straightforward. Follow the steps below:
Log in to your account
Go to the hi97 website and log into your account with your username and password.
Go to Account Settings
From the dashboard, go to the "Responsible Gambling" or "Account Settings" section.
Choose Your Limit
Select whichever you need — deposit limit, loss limit, time-out, or self-exclusion — and set the amount or duration.
Confirm
A verification link will be sent to your email to confirm the limit. Clicking the link will activate it.
Get Help from Support
If you have any trouble, contact us directly via live chat — our team will assist you.
hi97's Responsible Gambling Policy
hi97 is firmly committed to responsible gambling as a safe and reliable platform. We believe every player has the right to enjoy their preferred entertainment, but within awareness and defined limits.
Keep Financial Reality in Mind
Gambling is always a risky activity. Before playing at hi97, ask yourself — if I lose this money, will it affect my daily life or my family? If the answer is "yes", it is better not to place that bet. Remember, even with a minimum deposit of ৳200, you can enjoy playing within a limited scope.
Keep Track of Your Time
Time can pass quickly while playing. Set a time limit for yourself and stick to it. Using hi97's time-out feature, you can automatically stop playing after a set period.
Be Open with Family and Friends
If gambling becomes part of your daily life and you start hiding it, that is a warning sign. Talk openly with family and those close to you. Their support will help you stay within healthy limits.
Protecting Minors
If children or teenagers have access to your device, make sure your hi97 account is logged out and your password is kept secure. Protecting minors from gambling is everyone's shared responsibility.
Need help? hi97's support team is by your side 24 hours a day, 7 days a week. Contact us via live chat or email: [email protected]
Frequently Asked Questions on Responsible Gambling
Enjoy Safely — with hi97
Play responsibly and enjoy hi97's extensive game library. Our support team is always ready for any questions.